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Home » About Us » Leadership Team » FAQ
At North2South Construction, we’re not just about building; we’re about inspiring and educating. The North2South Construction FAQ’s page is your go-to resource for all answers that pertain to the process and warranty of your next project. Have other FAQ’s you can’t find? Do you think we should add them? Let us know!
Understanding the permitting process can be complex, but at North2South Construction, we’ve got you covered. Not every project needs a permit, but rest easily knowing, as a licensed contractor, we take a responsibility in securing the required building permits for your project. Therefore, there’s no need for you to handle permit applications.
At North2South Construction, we take the hassle out of permits by managing the entire process on your behalf. We work closely with city or county inspectors to complete permits submit plans and inspections. Our goal is to make sure that your project progresses smoothly, follows the laws, and is completed to your satisfaction. With us, you can focus on your vision, and we’ll handle the paperwork and coordination, making your construction experience hassle-free.
The duration of your project can vary a lot, spanning anywhere from 4 weeks to 20 weeks or even longer, depending on the specific services required and the difficulty of your project. To provide you with a complete timeline that aligns with your project, your project manager will step in at the right time.
It’s important to note that, in the chance of a missing official schedule, all discussions regarding timelines should be taken as estimations. At North2South Construction, we prioritize precision in planning and execution, making sure that your project timeline meets your expectations. Our commitment is to deliver results that meet your unique needs, and our project managers are here to guide you seamlessly every step of the way.
Yes, North2South Construction gladly accepts all major credit cards, providing you with an easy payment option. However, it’s essential to consider that, for larger projects, relying solely on a credit card may not always be the most practical choice.
Nevertheless, our credit card payments are seamlessly processed through our secure online QuickBooks payment system. It’s crucial to be aware that utilizing a credit card for your payment may cost an additional charge of up to 4% in transaction fees. These fees will be added to your contract total.
We are committed to offering transparent payment options that cater to your needs. Should you have any questions or wish to explore alternative payment methods, please feel free to reach out to our team. We’re dedicated to assisting you in finding the most suitable and cost-effective payment solution for your project. Your satisfaction is our priority, both in terms of your project and its financing.
Indeed, North2South Construction provides a standard one-year warranty, which takes effect immediately upon substantial completion of your project. This warranty comprehensively covers all workmanship that we have furnished.
It’s worth noting that, in addition to our standard warranty, certain materials and products may come with manufacturer warranties. These manufacturer warranties may vary in duration, either longer or shorter than our standard warranty period.
Should you desire an extended warranty beyond our standard one-year offering, North2South Construction can certainly help with your request. Please be aware that going for a longer-term warranty may involve additional costs, which our team will be happy to discuss with you upon request.
At North2South Construction, we prioritize your peace of mind and stand firmly by the quality of our work. If you have any questions or wish to explore warranty options further, please don’t hesitate to contact us. We are committed to tailoring our warranties to meet your specific needs and preferences, ensuring your satisfaction and confidence in our services.
Certainly, it’s important to recognize that any construction service performed within your home have the potential to generate dust particulates. However, at North2South Construction, we go the extra mile to ensure your comfort by offering comprehensive dust protection for all interior renovation and addition projects.
Our dust protection measures include the use of plastic sheeting, effectively segregating areas where work is to be performed. Furthermore, we enhance the quality of your indoor air by using a minimum of 1000 CFM (Cubic Feet per Minute) HEPA filtration through the use of an air scrubber. These proactive measures can be used in our construction process to keep dust at bay, maintaining a clean and comfortable environment within your home throughout the entirety of your project.
We understand the significance of minimizing disruptions and preserving air quality during your project. If you have any further questions or require additional information about our dust protection protocols, please don’t hesitate to reach out to our team. Your peace of mind and comfort are our utmost priorities, and we are steadfast in our commitment to delivering a seamless and enjoyable construction experience for you.
**Dust protection must be requested it is not our standard practice to include in project bids.
Yes, North2South Construction is committed to meeting your needs. We understand that you may require furniture to be moved or covered in plastic sheeting, and we are more than willing to assist upon your request. Importantly, the details of such requests and corresponding obligations will be explicitly specified in your contract, ensuring complete clarity and transparency.
Furthermore, as part of our commitment to a seamless project experience, one of our experienced project managers will conduct an assessment to determine if any additional furniture needs to be relocated to in order for the successful completion of your project.
However, it’s essential to bear in mind that North2South Construction will not handle personal items such as pictures, dishware, food, lamps, hygiene products, and other small embellishments typically found throughout your home. These personal items are the responsibility of the homeowner and should be relocated prior to the arrival of our construction team.
Our primary goal is to provide you with an efficient and organized construction process while respecting the sanctity of your personal belongings. Should you have any further questions or seek clarification on these procedures, please don’t hesitate to reach out to our dedicated team. Your satisfaction, convenience, and peace of mind are our top priorities, and we are here to assist you at every stage of your project.
Yes, while North2South Construction may not have dedicated interior designers on staff, we bring a wealth of experience to the table when it comes to selecting design elements for both new homes and remodels. With years of hands-on involvement, our team possesses a deep understanding of popular design trends. Moreover, we remain committed to staying at the forefront of the industry by continuously researching new and evolving design concepts.
Should you seek the expertise of a dedicated interior designer for your project, to help you match products with future furniture, pictures, rugs etc. we are more than willing to provide you with excellent recommendations. Over the years, we’ve built valuable relationships with highly skilled professionals in the field who can help you realize your unique vision.
At North2South Construction, we prioritize your satisfaction and are dedicated to assisting you throughout every phase of your project, including design. If you have any questions or require guidance in this regard, please don’t hesitate to reach out to us. We are here to ensure that your project reflects your individual style and preferences, resulting in outcomes that not only meet but exceed your expectations.
To initiate a warranty request with North2South Construction, we offer multiple convenient methods for you to choose from:
Online Warranty Request Form: You can effortlessly submit your warranty request by visiting our contact us webpage. There, you’ll find a dedicated warranty request form to complete with your details.
Email Submission: Alternatively, you may send us an email directly at info@north2southconstruction.com. Please ensure that your email includes both pictures and detailed descriptions of your requests. This comprehensive information allows us to better understand and address your needs promptly.
Rest assured, if any additional information is required to process your warranty request, our team will promptly communicate those requirements to you.
For Emergencies:
In the rare event of an emergency, you can reach us by phone via the 24HR on-call number provided in your contract. We are committed to ensuring your complete satisfaction and addressing any issues or concerns that may arise during or after your project. Your peace of mind is our top priority, and we are here to assist you promptly and effectively.
Once we have the needed permits on hand, North2South Construction can commence the construction of your home and complete your new home in as little as 120 days. However, it’s important to note that every new home project is unique, so it’s best to consult with a member of our team for a more precise estimate. Your specific home will come with an estimated closing date as outlined in your contract, ensuring clarity and follow of the project timeline.
Absolutely, building homes on our customers’ land is our exclusive approach. Unlike spec builders focused on rapid profit generation, we prioritize building unique, personalized homes that cater to your specific needs and preferences. Your land becomes the canvas upon which we create your dream home.
Yes, every one of our homes is unique and highly customizable. We pride ourselves on creating homes that align perfectly with your vision and preferences. The possibilities are virtually limitless when it comes to tailoring our homes to suit your individual needs and desires.
Yes, North2South Construction works with professional partners for various aspects of the construction process, including land development. It’s important to note that many of our trade partners have been trusted partners for several years, ensuring a high level of expertise and reliability. Additionally, as a company, we also handle some of the interior work ourselves to guarantee that the fit and finish of your home meets our standards, which makes sure your home is truly the best.
Our new home warranty, known as a 1-10 warranty, offers a lot of coverage for your peace of mind. Below, we provide an overview of some key points included in our new home warranty.
To initiate a warranty request with North2South Construction, we offer multiple convenient methods for you to choose from:
Online Warranty Request Form: You can effortlessly submit your warranty request by visiting our contact us webpage. There, you’ll find a dedicated warranty request form to complete with your details.
Email Submission: Alternatively, you may send us an email directly at info@north2southconstruction.com. Please ensure that your email includes both pictures and detailed descriptions of your requests. This comprehensive information allows us to better understand and address your needs promptly.
Rest assured, if any additional information is required to process your warranty request, our team will promptly communicate those requirements to you.
For Emergencies:
In the rare event of an emergency, you can reach us by phone via the 24HR on-call number provided in your contract. We are committed to ensuring your complete satisfaction and addressing any issues or concerns that may arise during or after your project. Your peace of mind is our top priority, and we are here to assist you promptly and effectively.
Additionally for a major request you may be asked to follow this link.
This multi-part warranty program includes the following:
• The one-year warranty provides coverage and backs the builder’s warranty on defects in workmanship and materials. Covered components of a home that do not meet established Performance Standards during the first year will be repaired, replaced, or paid for under our warranty in the event the builder defaults as provided in the StrucSure Home Warranty (surety coverage).
• The two-year warranty provides surety coverage and backs the builder’s warranty on defects in the wiring, piping, and ductwork in the electrical, plumbing, heating, cooling, ventilating, and mechanical systems. Covered components of a home that do not meet the established Performance Standards during the first two years will be repaired, replaced, or paid for under our warranty in the event the builder is unwilling or unable to do so.
• The 10-year structural warranty provides direct coverage from the day of closing for major structural defects. If a major structural defect occurs within the 10-year warranty term, it will be repaired, replaced, or paid for by StrucSure Home Warranty.
StrucSure’s 10-year structural home warranty provides coverage for major structural defects that occur within the 10-year warranty term. If a major structural defect occurs in your home, it will be repaired, replaced, or paid for under our warranty. Coverage begins on the day of closing and covers the following home components:
Thank you for your interest in wanting a career with North2South Construction. The following link will take you to our careers page where you can submit a resume and tell us about yourself.
We are always looking for seasoned or new up and coming talent. Although we do have strict standards and requests before completing work for one of our projects. The following link can take you to the trade partners page, filling out the form here is the first step required to be considered as a subcontractor for North2South Construction.
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